Image by David van Dijk

Privacy Policy

Laura Pearson Coaching Privacy Policy

 

Introduction and contact details

Laura Pearson (and intentionalwithlaura.com) is committed to providing privacy for our clients.

This privacy notice provides you with details of how we collect and process your personal data, what it is used for and how it is kept safe through your use of our website and associated services. This includes any information you provide through our website when you purchase a product or service, sign up to our newsletter, complete a form, or participate in any prize draws or competitions.

By providing us with your data, you confirm that you are over the age of eighteen.

Laura Pearson is the Data Controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).


Contact details:

Name: Laura Pearson is the owner of Intentional with Laura and intentionalwithlaura.com

Email Address: laura@intentionalwithlaura.com

Address: Please email for postal address if required

Date: This Privacy Policy was completed on 15/8/2022

It is very important that the information we hold about you is up to date and accurate. Please let us know if your personal information changes by emailing us at laura@intentionalwithlaura.com
 

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics, such as your full name, your email address(es), your telephone number(s), your physical address(es), Skype, Zoom or other relevant platform name, any other online identities that you wish to share, financial information (if you purchase a product or service), information about why you require my coaching services or decluttering and organising services and any other information you submit via laurapearsoncoaching.com  
     

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To provide and operate our services

  • To be able to contact our visitors and users with general or personalised service-related notices and promotional messages

  • For marketing purposes to share news, updates, and information about services and programmes and promote them to you

  • To contact you in regard to organising or delivering a service, programme, course or offer that you have signed up for or purchased

  • To share information, trainings and offerings with you via our newsletter and email communications which you have signed up for

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To take payment and provide relevant information to financial services such as HMRC and Accountants

  • To comply with any applicable laws and regulations

 

We may share this information with any legal or financial entity such as HMRC or Accountant Firms in order to comply with regulations.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Laura Pearson by emailing laura@intentionalwithlaura.com

(b) We have a contractual obligation.
 

How we store your personal information

Your information is securely stored at my address for business.

We keep your personal information (personal information, pre-programme questionnaires, coaching/service related notes/files and feedback forms), for 3 years, unless you request otherwise. After this, we will delete any personal identifiers from these records. Any paper records will be stored securely in a locked away space and shredded before getting rid of them.

We keep your personal information (submitted through signing up on the website for communications) until you ask to be removed from the communications. We will then dispose your information by deleting all data relating to you (including name, email address and contact information).

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Your Data Protection rights

Under Data Protection Law /GDPR Regulations, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at laura@laurapearsoncoaching.com if you wish to make a request.

 

Cookies Policy
This website uses Cookies, as highlighted in our Cookie Banner. Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. You can find out more information about Cookies here: All About Cookies

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing laura@intentionalwithlaura.com


You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

ICO website: https://www.ico.org.uk
 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.